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PRIVACY POLICY

Privacy Policy – LuxeGemHaven

Last Updated: 1/22/26

LuxeGemHaven (“we,” “us,” or “our”) operates this website and online store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Site.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from LuxeGemHaven, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases, inquiries, or customer support

  • Send promotional emails (only if you opt in)

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure site security

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable essential site functionality

  • Remember your preferences

  • Analyze site traffic and performance

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary, including:

  • Wix.com Ltd., which hosts our Site and provides our e-commerce platform

  • Payment processors and shipping providers

  • Marketing and analytics services

  • Legal or regulatory authorities when required by law

These third parties are authorized to use your information only as necessary to provide services to us.

5. Wix Platform Notice

Our Site is hosted on Wix.com. Wix provides us with the online e-commerce platform that allows us to sell products and services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant payment gateways.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (United States & Florida Residents)

As a U.S. and Florida resident, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications at any time

  • Request information about how your data is used

To exercise these rights, contact us using the information below.

8. Children’s Privacy

LuxeGemHaven does not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected such information, we will delete it promptly.

9. Data Breach Notification (Florida Law)

In the event of a data breach involving your personal information, we will notify affected users and relevant authorities in accordance with the Florida Information Protection Act (FIPA).

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. We encourage you to review this policy periodically.

12. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

LuxeGemHaven
Email: aizaiyahbaez@gmail.com
Location: United States

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